Frequently asked questions
Why can’t I clean my own bin?
Cleaning your bin at home is not sufficient enough to kill all of the bacteria’s that grow inside your bin; such as, tuberculosis, salmonella, E. Coli, Listeria, Strep and Staph. When these are cleaned in your driveway, all of these harmful bacteria are then washed into the driveway, roadway, and eventually into the rivers and lakes. This can pollute the community and environment, with our specialized systems, we can assure to keep it clean, fast, and eco-friendly.
Am I tied to a contract?
No, we are billing after each completed cleaning. Cancel anytime, with no obligations.
Do you service my area?
We are currently servicing all of Gloucester and Camden County. If you are unsure if we service your area feel free to call, text, or email us.
What size bins do you clean?
A good rule of thumb is If your trash bin is on wheels then we can clean it. However, we should be able to accommodate trash can cleaning in almost all residential cans. If for some reason we are unable to clean your trash bin then you will not be charged.
How do I know when you are coming?
If you provide a cell phone number you will receive a text the day prior reminding you that we are coming to service your trash bins.
What is expected of me?
Leave your trash bins on the curb after they are emptied by your waste management company, and your job is complete. Our driver will arrive the following day and will clean, sanitize, and deodorize your can. If for some reason you don’t want to leave your can at the curb then we will retrieve it from an easily accessible place.
Are you insured?
Never Bin Cleaner is a registered LLC and is fully insured.
Do you have a guarantee?
If you are not happy with the results we will come out and re-clean the trash bin.
How do I cancel?
You can change or cancel your service by calling or emailing us.
How do I know that my trash bins are clean?
A squeaky clean appearance and fresh smell, you will notice the bin is sealed with a piece of blue painters tape. Additionally, the trash bin will be brought to the top of your driveway. Remember, our trash can cleaning service is guaranteed.